TORONTO — Derek Woodgate didn’t know it at the time, but seeing a documentary about childhood malnutrition would change his life.
He watched the film last year and knows it was the catalyst that helped push him and his wife Jen to start Cuddle+Kind, a company that donates 10 meals for every hand-knit doll sold.
Mark Schwartz, an associate professor of business ethics, said it’s becoming important for companies to show that they care about more than just the bottom line.
“Over the years, it’s become much more mainstream,” said Schwartz, who teaches at York University’s School of Administrative Studies.
“The larger companies in the world, they really have no choice. All the industries realize that they have to be seen as giving back to the society and the community in which they operate.”
He said customers may be more willing to choose businesses that share their same values or ethics, if all other factors, such as price, quality and services are the same compared to a competitor.
“There’s a bigger impact when the contribution is more directly linked to the nature of your product and your service,” said Schwartz.
“If you buy a pair of shoes, and you know a pair of shoes is going to a child in the developing world, it would make more of a difference. Or knowing that the farmers who are growing your coffee are treated fairly and that their communities are benefiting — I think the link is much more direct and much stronger.”
Although there is little Canadian data tracking corporate social giving, a recent U.S. retail study by consulting firm PwC found that it’s a topic that it is on the forefront of shoppers’ minds.
The report, titled 2016 Holiday Outlook, says 60 per cent of consumers surveyed say they hold retailers who make charitable donations and work on sustainability and community involvement in high esteem. A third of consumers say they plan on spending more money at these retailers. The data was taken largely from a survey of more than 2,300 Americans and 200 retailers.
Derek Woodgate said customers like knowing that their purchase of a colourful hand knit doll also helps support fair wages for female artisans in Peru and also provide meals to Breakfast Club of Canada, World Food Program USA and Children’s Hunger Fund, which feeds children in schools and orphanages around the world.
“First and foremost, as parents with three children ourselves, being able to provide nutrition so our children can thrive and other children can thrive was critical,” he said.
“It just broke our hearts. It moved us to want to help.”