Privacy Commissioner says priority given to examination of Equifax data hack

OTTAWA — Canada’s Privacy Commissioner office says it has prioritized an examination into the massive Equifax data hack to ensure that Canadians are protected against future risks.

In a posting on its website, it says it plans to work with data protection authorities in Canada and elsewhere to find out what went wrong.

It says it has asked the credit monitoring company to tell Canadians as soon as possible if their information was stolen and to adopt measures to help them.

Equifax said last Thursday a security breach occurred over the summer resulting in the private information of up to 143 million people in the United States being compromised, along with certain Canadian and U.K. residents.

In a posting on the Canadian part of its website, Equifax says it is “working night and day to assess what happened.”

It says the data breach is “contained,” and the Canadian breach may have involved names, addresses and social insurance numbers.

Equifax says “only a limited number of Canadians may have been affected.”

It says a dedicated website and call centre set up last week won’t help Canadians because it uses U.S. social security numbers, without offering an alternative. The Privacy Commissioner suggested Canadians can call Equifax at 1-866-828-5961 (English service) or 1-877-323-2598 (French service).

Equifax discovered the hack July 29, but waited until Thursday to warn consumers.

An Ontario resident has started a proposed class action on behalf of Canadians who may have been affected by the hack.

The proposed class action includes all residents of Canada whose information was stored on Equifax databases and was accessed without authorization between May 1, 2017 and Aug. 1, 2017.

The statement of claim alleges Equifax breached its contract with class members as well as their privacy rights, was negligent in handling their information, and breached provincial privacy statutes.

Allegations in the statement of claim have not been proven in court.

In the United States, the theft included consumers’ names, Social Security numbers, birth dates, addresses and, in some cases, driver’s licence numbers.

Just Posted

Accused murderer tells all to Mr. Big undercover officer

Joshua Frank tells undercover police officer he shot the Klaus family

Central Alberta Child Advocacy Centre prepares to open

Non-profit will run the facility and agencies will provide staff

A slow economic recovery isn’t yet loosening Central Alberta’s tight job market

Job-seekers at Red Deer fair say there are still few openings

Rocky Mountain House man arrested for child luring

A 30-year-old Rocky Mountain House man was arrested after allegedly having explicit… Continue reading

Parkinson association will close offices but maintain services

Offices closing in Red Deer, Medicine Hat and Lethbridge

WATCH: Central Middle School students’ Christmas tree

A group of Central Middle School students are set to show off… Continue reading

Red Deerian honours her brother who died in a motorcycle collision

Houaida Haddad is encouraging Red Deer residents to donate blood

Red Deer County firefighters to be recognized for Waterton help

RCMP brass will give formal recognition Monday

Ron James tries to lighten humanity’s load through humour

The comedian returns to Red Deer for shows Dec. 1 and 2

100+ Women Red Deer donate to Christmas Bureau

About $14,000 will help with Christmas hampers and toys

Semi collides with vehicle on Highway 2 north of Ponoka

Members of the Ponoka Integrated Traffic Unit dealt with a call on Highway 2 north of Ponoka

After 70 years, Red Deer veteran still remembers his traumatic war experience

Frank Krepps feels lucky to have survived the Second World War

Merritt Mountie charged with assault

Charges are in relation to an incident in May at the detachment, B.C. Prosecution Service said

Blackfalds RCMP arrest “armed and dangerous” man

A 38-year-old man, who police identified as armed and dangerous, was arrested… Continue reading

Most Read


Five-day delivery plus unlimited digital access for $185 for 260 issues (must live in delivery area to qualify) Unlimited Digital Access 99 cents for the first four weeks and then only $15 per month Five-day delivery plus unlimited digital access for $15 a month