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New 511 service begins Monday


A new provincial road report service begins on Monday morning.

By calling 511 or logging online to www.511.alberta.ca, drivers can get up-to-date information. The information includes road conditions, major incidents, construction, weather alerts, availability of ferry services and border crossing wait times.

The service will also be on Twitter under @511Alberta.

Winter road conditions will be updated at least once daily while roadwork conditions will be updated as major construction phases begin and end.

Online users from computers or smart phones can customize and zoom in on provincial or regional views on high and low resolution interactive maps. Clicking on a highway will give the latest information available for that road. They can also get RSS feeds and access the more than 80 traffic cameras Alberta Transportation operates around the province providing updated images every 20 minutes and real-time local temperature readings.

Links are provided to Environment Canada’s weather and other provincial road report services as is one for feedback on the new service.

Highways are also listed in a text format in numerical order and can be searched by number. Provincial and national park locations can also be shown.

Over the phone, information by route or road can be searched. Out of province users can dial toll free 1-855-391-9743 from anywhere in North America to get the same information.

511 services are already provided by other provinces and many American states.

The 511 number and website replaces the Alberta Motor Association’s road report service delivered on behalf of the province.

 
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