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Penhold cellphone service boosted

For Penhold Mayor Dennis Cooper, the sight of four signal bars on his cellphone couldn’t be more welcome.

For years, he and other area residents have been bedevilled by lousy cellphone reception that saw calls dropped constantly — if a signal could be found at all.

But last week, all that changed.

A Telus cellphone tower erected in Penhold started pumping out a strong signal and Cooper no longer has to find the one sweet spot in his office in Springbrook where his phone would work.

“People are pretty happy. There are a lot of young people who don’t have a land line.”

It’s not only an issue of convenience. Not being able to count on a good signal for 911 calls posed a safety risk.

A letter-writing campaign was launched in 2011 to bring the problem to Telus’s attention.

Cooper credits Telus for seeing a problem and being willing to spend the money to fix it.

“They said they would help the community and they did.”

Penhold’s cellphone woes come down to a quirk of topography. The community of about 2,500 was built in a slight bowl in the landscape, which left line-of-sight cellphone signals passing overhead.

 
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