Andrea Eldridge

Online subscriptions: the gifts that keep on giving

Despite my best intentions to give personalized gifts to everyone on my holiday list, at least one or two people always end up with a gift card. Deep down I can’t shake the feeling that I’m calling it in. This year, I’ve resolved to consider gifting some great online services, a gift that keeps on giving, month after month.

  • Dec 14, 2011

Remote repair service requires screening

Last week, I talked about a relatively new option in the field of computer repair: remote service.

  • Nov 3, 2011

Remote-repair service might be the ticket

These days, we want everything fast, from food to computer repairs. If you’ve seen the TV ads for, you may have wondered, “How can a tech in India fix a computer in Nantucket?” I’m here to unravel some of the mystery of Internet-based tech support.

  • Oct 27, 2011

Choosing a computer repair professional

Computer repair is like taking your car to the mechanic, at least for most of us. As much as I depend on my car, it’s a mystery how all the parts work together to get me down the road.

Some free ways to make your PC run more smootly

Like the familiar route you take to work every day, we all find ourselves following routine — even when there may be a faster or easier way.

  • Sep 21, 2011

‘Cloud’ covers many file-storage needs

I have a data problem. I create data in different places with multiple devices. I’ll take pictures with my phone, buy a song on my iPod, download a movie to my iPad and create documents on my laptop. All of these devices fragment my data, and taking the time to converge them can eat the better part of an evening. Within a few weeks, I am all out of sync again.

Wipe Internet sludge from PC

Long summer days with the kids downloading all manner of Internet sludge has likely left your computer with the technology equivalent of a hangover.

Video games’ benefits go beyond fun

If you’ve ever looked up from a computer to discover you’ve just lost two hours to Farmville or World of Warcroft, you might want to believe that playing video games has some redeeming value.

Choosing a PC? Consider long-term needs

Buying a new computer can be almost as stressful as buying a new car. How do you find the best fit for your needs without blowing your budget?

Demystifying technical terms

Back to school is a great time to take advantage of retailers competing for parent’s dollars, and finally upgrade from that old Windows 98 machine limping along in your basement.

iPad can replace laptop

As the new school year approaches, the question I get asked most often is, “Should I buy a laptop or a tablet?”

Is Google+ the new Facebook?

By now, you’ve probably at least heard of Google+ and you may be wondering what all the fuss is about. Is it really the new Facebook?

  • Jul 20, 2011

Don’t surf ‘naked’ — get protection

Back when your computer was shiny and new, it likely came with pre-installed Norton or McAfee anti-virus software.

  • Jul 13, 2011