Build-a-Bear halts too-popular “Pay Your Age” deal

NEW YORK — Build-A-Bear Workshop’s “Pay Your Age” promotion proved too popular. The chain known for its customizable teddy bears and other stuffed toys couldn’t handle the crowds Thursday, and had to turn shoppers away.

The company wrote in a Facebook post that it closed lines at its stores in Canada and the U.S. due to overwhelming crowds and safety concerns. The offer, which let customers with youngsters in tow buy a bear and pay their current age with a cap at $29, was also available at its United Kingdom stores.

Customers took to social media to complain afterward. Analyst Neil Saunders of GlobalData said in a report that “the decision to shut stores and end the promotion early was necessary on both safety and operational grounds, but it will damage the brand.”

Later Thursday, the company said it distributed vouchers to customers in line that can be redeemed for a purchase through Aug. 31, the chain said. It said the goal is to better control traffic at the stores and prevent long lines and significant wait times.

Just Posted

Swedish activist Greta Thunberg in Edmonton for climate rally; counter-rally planned

EDMONTON — Albertans are planning to hit Edmonton’s streets today to support… Continue reading

Facebook CEO defends refusal to take down some content

WASHINGTON — Facebook CEO Mark Zuckerberg on Thursday defended the social media… Continue reading

Deep-sea explorers seek out sunken World War II ships

Deep-sea explorers scouring the world’s oceans for sunken World War II ships… Continue reading

Fewer than 850 irregular border crossers deported, hundreds more in limbo

Multiple options for appeals, diplomatic difficulties and changing global conditions mean only… Continue reading

Rural crime tour hits Sylvan Lake

About 60 people showed up to voice concerns about state of crime and punishment in Alberta

Your community calendar

Wednesday Red Deer River Naturalists Flower Focus Group Meeting. When: Oct. 16… Continue reading

Meet the candidates running in Red Deer-Lacombe

Each of the candidates running in the Red Deer-Lacombe riding were invited… Continue reading

FIFA claims 82M TV audience for Women’s World Cup final

ZURICH — FIFA research says the Women’s World Cup final drew an… Continue reading

Basketball fans welcome former Raptor Kawhi Leonard back to Vancouver

VANCOUVER — Kawhi Leonard had a tough night on the court Thursday,… Continue reading

CBS signs Stephen Colbert to 3-year extension

NEW YORK — Stephen Colbert will be sticking around for four more… Continue reading

Country artists bring tears, prayers to CMT awards show

NASHVILLE — Country music artists cried together and prayed together at an… Continue reading

Kawhi back in Canada, NBA GMs think he’ll go back to finals

Kawhi Leonard was back in Canada, where last season he won a… Continue reading

Saskatchewan Roughriders aim to bring home energy on the road to B.C. Lions

VANCOUVER — The Saskatchewan Roughriders are hoping they can bring the spirit… Continue reading

Most Read