Canada Post resetting online account passwords after data compromised

OTTAWA — Canada Post says it is resetting passwords for all online customer accounts after a report that some personal information may have been compromised in 2017.

The postal service says that login names and passwords stolen in privacy breaches elsewhere may have been used to access Canada Post accounts if customers reused their login credentials on multiple sites.

It maintains that the form of access, known as credential stuffing, does not constitute a breach of the Canada Post system.

“There has not been a cyberattack or hack of the Canada Post network,” it said in a release.

Canada Post spokesman Philipe Legault said customers provide their address along with login info when setting up accounts to track packages and other services.

He said that after an initial investigation the postal service believes the number of people affected is small, and affected users have already been contacted. He said Canada Post isn’t releasing the suspected number of people affected while a third party investigates further.

The postal service says it is also reviewing its policies and procedures on how it can strengthen the security of its online platforms.

In a separate incident, Canada Post said last November that someone had used its delivery tracking tool to gain access to personal information of 4,500 customers of the Ontario Cannabis Store but declined to identify the information.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Quebec to seek consensus on offering medical aid in dying to mentally ill

MONTREAL — Quebec on Monday walked back a plan to offer medical… Continue reading

GOP defends Trump as Bolton book adds pressure for witnesses

WASHINGTON — Senators faced mounting pressure Monday to summon John Bolton to… Continue reading

Venezuelan opposition leader meets Champagne, Trudeau as part of world tour

OTTAWA — Canada wants to “reinvigorate” the effort to bring democracy to… Continue reading

Quebec mosque shooter Alexandre Bissonnette seeks reduced sentence

QUEBEC — A lawyer representing convicted Quebec City mosque shooter Alexandre Bissonnette… Continue reading

Quebec police find bodies of two of four missing French snowmobilers

ST-HENRI-DE-TAILLON, Que. — A Quebec provincial police search-and-rescue team retrieved the bodies… Continue reading

Country music fans enjoy free concert at Red Deer mall, ahead of ACMA awards

Fans like to get up close and personal and that’s exactly what… Continue reading

Your community calendar

Feb. 1 A Jump Rope Competition will be held at the Abbey… Continue reading

Quebec to seek consensus on offering medical aid in dying to mentally ill

MONTREAL — Quebec on Monday walked back a plan to offer medical… Continue reading

GOP defends Trump as Bolton book adds pressure for witnesses

WASHINGTON — Senators faced mounting pressure Monday to summon John Bolton to… Continue reading

Venezuelan opposition leader meets Champagne, Trudeau as part of world tour

OTTAWA — Canada wants to “reinvigorate” the effort to bring democracy to… Continue reading

Quebec mosque shooter Alexandre Bissonnette seeks reduced sentence

QUEBEC — A lawyer representing convicted Quebec City mosque shooter Alexandre Bissonnette… Continue reading

Quebec police find bodies of two of four missing French snowmobilers

ST-HENRI-DE-TAILLON, Que. — A Quebec provincial police search-and-rescue team retrieved the bodies… Continue reading

Leaders pay tribute, MPs call for justice for Canadians who died on Flight PS752

OTTAWA — Prime Minister Justin Trudeau has paid tribute in the House… Continue reading

Psychiatrist assessed Desmond as ‘pleasant … a proud father’ days before killings

GUYSBOROUGH, N.S. — Two days before former soldier Lionel Desmond used a… Continue reading

Most Read