From banking to booze: Ontario gets its first ombudsman for beer

A former ombudsman at one of Canada’s big banks has been tapped to investigate complaints

From banking to booze: Ontario gets its first ombudsman for beer

TORONTO — A former ombudsman at one of Canada’s big banks has been tapped to investigate complaints of a far more frothy nature: beer.

The Beer Store has appointed Charles Dougall as Ontario’s first beer ombudsman.

The foreign-owned consortium, which operates more than 470 retail outlets throughout the province, says Dougall will be responsible for mediating operational disputes between the Beer Store, its customers, and brewers.

He has been appointed to a three-year term, beginning Jan. 2, and will report annually to the Beer Store’s independent directors.

Dougall was previously ombudsman at Scotiabank (TSX:BNS) for nine years.

The beer ombudsman position was created at the request of the Ontario government last year, when it announced beer sales will be permitted in some grocery stores.

Just Posted

Red Deer gymnast hopes to flip his way to a personal best

Zach Blakely is looking forward to the ‘community’ aspect of Games

Youngest Alberta athlete at Red Deer’s Canada Winter Games focuses on the win

Emily Liu, 10, beats much larger table tennis players

Red Deer Games stuffie Waskasoo is a hit

Alberta premier gives the mascot a boost

Red Deerians encouraged to make mitten donations during the Games for those in nee

Mitts for Many drop-offs accepted at Gary W. Harris Canada Games Centre

Northern B.C. First Nation clan says ancient tools found at pipeline work site

THE CANADIAN PRESS HOUSTON, B.C. — Coastal GasLink says it has suspended… Continue reading

VIDEO: Community ‘comes together’ at opening ceremonies

The nation will focus its eyes on Red Deer for the next… Continue reading

South African activists try to protect endangered pangolins

JOHANNESBURG — As World Pangolin Day is marked around the globe, Saturday,… Continue reading

Fourteen ‘dream’ homes ordered evacuated as sinkholes open in Sechelt, B.C.

Greg and Gerry Latham spent Friday morning scrambling to pack up family… Continue reading

Former B.C. premier Gordon Campbell accused of sexual assault: British newspaper

LONDON — A British newspaper says police in London are investigating an… Continue reading

Graham: U.S. should be stronger on Canadians detained in China

MUNICH — U.S. Sen. Lindsey Graham said Friday the response by the… Continue reading

Conservative leaders to attend pro-pipeline rally in Saskatchewan

By Stephanie Taylor THE CANADIAN PRESS MOOSOMIN, Sask. — Federal Tory leader… Continue reading

Games athletes making themselves at home at RDC

Red Deer College’s campus will be home for the athletes during the 2019 Canada Winter Games

Alix resident captures beams of light near Lacombe

Lacombe, Blackfalds, Red Deer photos have since gone viral around the world

Welcome message from the mayor

On behalf of Red Deer city council, the City of Red Deer… Continue reading

Most Read