From banking to booze: Ontario gets its first ombudsman for beer

A former ombudsman at one of Canada’s big banks has been tapped to investigate complaints

From banking to booze: Ontario gets its first ombudsman for beer

TORONTO — A former ombudsman at one of Canada’s big banks has been tapped to investigate complaints of a far more frothy nature: beer.

The Beer Store has appointed Charles Dougall as Ontario’s first beer ombudsman.

The foreign-owned consortium, which operates more than 470 retail outlets throughout the province, says Dougall will be responsible for mediating operational disputes between the Beer Store, its customers, and brewers.

He has been appointed to a three-year term, beginning Jan. 2, and will report annually to the Beer Store’s independent directors.

Dougall was previously ombudsman at Scotiabank (TSX:BNS) for nine years.

The beer ombudsman position was created at the request of the Ontario government last year, when it announced beer sales will be permitted in some grocery stores.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Comments are closed

Just Posted

3 active COVID-19 cases remain in Red Deer

47 new cases Tuesday in Alberta, still 620 active cases

Severe thunderstorm watch in place for Red Deer

Environment Canada issued the watch Tuesday afternoon.

Red Deer RCMP seek public assistance after hit and run with pedestrian

A hit-and-run collision sent a pedestrian to hospital Monday evening in Red… Continue reading

COVID-19 milestones recounted in Red Deer museum display

Citizens have been adapting to the ‘new normal’ in innovative ways

Central Alberta artist depicts those lazy, hazy (virus-free) days of summer at Sylvan Lake

David More’s Shore Figures exhibit is showing at the Red Deer museum

QUIZ: A celebration of dogs

These are the dog days of summer. How much do you know about dogs?

Charges dropped against N.S. woman injured during arrest in racial profiling case

Charges dropped against N.S. woman injured during arrest in racial profiling case

Conservative stalwart Scott Reid backing newcomer Leslyn Lewis for leadership

Conservative stalwart Scott Reid backing newcomer Leslyn Lewis for leadership

Planned class-action lawsuit alleges illegal strip-searches of federal prisoners

Planned class-action lawsuit alleges illegal strip-searches of federal prisoners

Two protesters get conditional discharge after Alberta turkey farm demonstration

Two protesters get conditional discharge after Alberta turkey farm demonstration

Daisies bring a sunny look to the garden

Daisies bring a sunny look to the garden

IIHF encouraged by NHL’s potential return to Olympics in ‘22

IIHF encouraged by NHL’s potential return to Olympics in ‘22

Raptors coach Nick Nurse knows attention to family will be key for players

Raptors coach Nick Nurse knows attention to family will be key for players

NFL, NFLPA still haven’t resolved all protocol for camps

NFL, NFLPA still haven’t resolved all protocol for camps

Most Read