Hackers had access to customer data on 1-800-Flowers.ca for four years

TORONTO — Floral and gourmet food retailer 1-800-Flowers.ca says hackers may have gained access to customer data from 75,000 Canadian orders, including names and credit card information, over a four-year period.

The company says the security breach of its database of customer information spanned Aug. 15, 2014 to last Sept. 15.

It began notifying affected customers at the end of November, and to date, it has not received any reports of unauthorized use of customer information.

Since becoming aware of the breach, the company has fully redesigned its Canadian website and implemented more security measures.

The retailer says it takes the safeguarding of customer information “very seriously.”

The breach did not impact any customers on its U.S. website, 1-800-Flowers.com.

“We recently identified suspicious activity that may have affected a small number of orders placed on our Canadian website,” said Kathleen Waugh, a company spokeswoman in an email.

“Any customers who may have been potentially impacted have been notified and advised to closely review their payment card statements for any unauthorized charges.”

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