Uber Canada’s general manager Rob Khazzam said the introduction of the new policy that forces drivers to take a break follows similar moves made by the company in other countries, as part of an effort to curb driver drowsiness and make the platform safer. (Photo by The Canadian Press)

New Uber feature to force drivers to take a break after 12 straight hours

TORONTO — Uber drivers in Canada trying to work for more than 12 hours straight will soon be forced to take a six-hour break before they can hit the road again.

The new policy being rolled out at the beginning of next week will be enforced through the company’s ride-hailing app, which will block drivers from accepting customers after a half a day of consecutive work.

Uber Canada’s general manager Rob Khazzam said the introduction of the feature follows similar moves made by the company in other countries, as part of an effort to curb driver drowsiness and make the platform safer.

According to research conducted by the Ontario Ministry of Transportation, 26 per cent of all fatal and injury crashes are attributed to driver fatigue, and in 2006, as many as 167,000 Ontario drivers were involved in at least one crash due to fatigue or drowsiness.

Similarly, an Insurance Corporation of British Columbia survey from 2014 found 30 per cent of respondents admitting to nodding off behind the wheel.

Khazzam called Uber’s new feature “common sense.”

“If you’re a rider, you don’t want to get into a car with a driver who has been driving more then 12 hours,” he said. “But positively on the drivers’ side, we continue to give them flexibility.”

The feature does constitute a notable shift for Uber, which has long touted a hands-off approach with its employees, leaving work hours and locations up to the drivers to choose.

But Khazzam said most Uber drivers won’t even encounter a block on accepting rides because the “vast majority” are behind the wheel for fewer than 15 hours a week.

The forthcoming feature will allow drivers to check how much time they have before a mandatory break and will notify them when they have two hours, one hour and 30 minutes before they’ll have to rest.

The app will not count periods when a driver is parked for more than one minute between trips — and doesn’t account for drivers who may also be working for a competitor like Lyft.

Uber first experimented with stopping drivers from accepting fares after multiple consecutive hours in a handful of U.S. cities and Australia last fall. In January, it brought the feature to the U.K. and launched it nationally in the U.S. earlier this month.

It comes on top of a separate 2017 initiative from the company that gave drivers access to data about their speeding and braking habits, in hopes of boosting safety.

Though he couldn’t talk about any further safety features or policy changes that might be in the works, Khazzam said that “people should expect more from us on this front.”

Just Posted

WATCH: Trekking through the foam in Red Deer

The fourth 5K Foam Fest was held at Heritage Ranch in Red Deer Saturday

WATCH: Red Deer residents protest for more equal family court treatment

Despite unfavourable weather, Matias Battauz was “stoked” to have three other people… Continue reading

First-come first-serve for Red Deer’s 35 cannabis retail licences

Starting July 11, interested businesses can get their application started

Central Alberta school divisions to support rural students through agreement

Wolf Creek to bring Enhanced Learning Model courses to Clearview schools

WATCH: Red Deer Catholic students re-envision a local wetland for school project

Father Henri Voisin Grade 3 teacher introduces ‘real-life’-based education

WATCH: Celebrating Highland culture in Red Deer

The 71st Highland Games was held at Westerner Park Saturday

Red Deer man and woman charged for shoplifting

Two people from Red Deer were arrested after allegedly shoplifting from an… Continue reading

PHOTOS: Red Deer, Central Alberta kids get their chance to compete in Woody’s Triathlon

The kids of steel Woody’s Triathlon saw kids between the ages of… Continue reading

US moves 100 coffins to inter-Korean border for war remains

SEOUL, Korea, Republic Of — The U.S. military said it moved 100… Continue reading

First lady’s ‘don’t care’ jacket is a gift to memers online

NEW YORK — I really don’t care, do u? Perhaps one day… Continue reading

From boat makers to farmers, US-led tariff war inflicts pain

WASHINGTON — A Florida boat builder absorbs $4 million in lost business… Continue reading

Vatican convicts ex-diplomat of child porn distribution

VATICAN CITY — The Vatican tribunal on Saturday convicted a former Holy… Continue reading

Charges dropped against Alberta property owner in rural shooting

OKOTOKS, Alta. — All charges have been dropped against a man accused… Continue reading

China blocks John Oliver on social media after scathing show

BEIJING — A popular Chinese social media site is censoring discussion of… Continue reading

Most Read


Five-day delivery plus unlimited digital access for $185 for 260 issues (must live in delivery area to qualify) Unlimited Digital Access 99 cents for the first four weeks and then only $15 per month Five-day delivery plus unlimited digital access for $15 a month