Sheldon Klessens, owner of Kles-Air Mechanical LTD, and the Tancock family pose for a photo while Klessens’s team worked to install a new furnace and air conditioner for the family, donated by Lennox. (Photo by Megan Roth/Lacombe Express)

Lacombe family ‘feeling the love’ with furnace and air conditioner donation

Kles-Air donated their time to a family in need by installing a furnace and air conditioner

A family in Lacombe is feeling the love with a donation of a brand new furnace and air conditioner thanks to the Feel the Love program.

Mehgan and Jeff Tancock were one of seven families nominated for the program, and when Kles-Air and Lennox heard their story they immediately knew they were the candidates for the “Feel the Love” program.

The Tancocks were nominated to help their youngest son, who has difficulty regulating his temperature resulting from an accident early in life.

“When we were informed we were the chosen family it was that really hot and smoky week. Our windows were all open and [our son] was on four different puffers,” Jeff said.

The family was originally nominated for a new air conditioner, which is normally not something the program provides in Canada, according to Kim Olafson, office manager at Kles-Air Mechanical LTD.

Feel the Love normally donates a free furnace to families through the Canadian Feel the Love Program. In the United States it is more common for air conditioners to be needed.

However, after hearing the Tancock’s story, Lennox agreed a new air conditioner was needed.

“We sent the guys out to do an assessment, and found that they could do with a new furnace as well. Lennox agreed to graciously donate both a furnace and air conditioner to the family,” said Olafson.

This is the first time Kles-Air has done both a furnace and air conditioner install as part of the program.

The Lacombe company has been working with Lennox and their Feel the Love program for the last four years.

This year, the company had a hard time getting nominations for the program. In the end only seven families were nominated for the program and nomination stayed open for an extra two weeks.

Olafson speculates some people are distrustful of the program.

“People see the work free and they just think, ‘Yeah right. Nothing in this world is free.’ But it really is, and it is a great program that helps families in need,” said Olafson.

Olafson says nominations for the program is open to anyone within Kles-Air’s coverage area, which is roughly anywhere within one hour of Lacombe.

Nominations for the program open in May each year, and the install always takes place the second weekend of October.

The installation is donated by the local business partner.

Olafson says they never have a problem getting volunteers to donate their time, even on Thanksgiving weekend.

“This year, with COVID and everything, we had to limit the number of volunteers. We were actually turning people away,” she said.

Kles-Air is the only company in Central Alberta to work with the Feel the Love program.

Sheldon Klessens, owner of Kles-Air, says it is a great program and he is happy to help the community through Feel the Love.

“If there are other businesses who work with Lennox I would encourage them to look into it,” Klessens said.

“It is great to give back to the community and help those who need it.”

Some examples of past nominees chosen for the program throughout North America include: community figures such as teachers, firefighters and volunteers; families facing hard times; veterans; senior citizens living in older homes; and people impacted by natural disasters.

The recipient must be the home owner, and have duct work in place to receive help through Feel the Love.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Award-winning Calgary developer Brad Remington stands with Red Deer Mayor Tara Veer at the site of three multi-family condo complexes that are planned for Capstone, west of Carnival Cinemas. (Photo by LANA MICHELIn/Advocate staff).
Red Deer’s Capstone development to kick off with $36 million condo project

Calgary developer plans to create 180 housing units to open in 2022

Forward Quinton Byfield shoots the puck during practice at the team Canada world juniors selection camp in Oakville, Ont., on Tuesday, December 10, 2019. THE CANADIAN PRESS/Nathan Denette
Canada’s world junior training camp coming to Red Deer

Camp will take place from Nov 16 to Dec. 13 but will be closed to the public

Alberta Teachers’ Association president Jason Schilling. (Twitter photo from ATA)
Alberta teachers already exhausted and it’s only October

Alberta Teachers’ Association regularly surveying teachers

Prime Minister Justin Trudeau responds to a question during a news conference Friday October 9, 2020 in Ottawa. Prime Minister Justin Trudeau will be joining European Union leaders for a virtual summit, where they are expected to discuss their shared commitment to international co-operation and what that means ahead of Tuesday’s U.S presidential election. THE CANADIAN PRESS/Adrian Wyld
Trudeau, EU leaders meet ahead of U.S. election to reinforce support of world order

Trudeau speaking with the European Union’s two top political leaders

Alice Kolisnyk, deputy director of the Red Deer Food Bank, says the agency expects an increase in demand as the COVID-19 pandemic continues. Every new subscription to the Red Deer Advocate includes a $50 donation to the food bank. (Photo by BYRON HACKETT/Advocate Staff)
Support the food bank with a subscription to the Red Deer Advocate

The community’s most vulnerable members are always in need of a hand,… Continue reading

Grade 3 and 4 students from St. Marguerite Bourgeoys Catholic School in Innisfail spent time this week honouring Canadian veterans. (Photo courtesy of Red Deer Catholic Regional Schools)
Innisfail students lay poppies to honour veterans

Grade 3 and 4 students from St. Marguerite Bourgeoys Catholic School in… Continue reading

Pilots Ilona Carter and Jim Gray of iRecover Treatment Centres, in front of his company’s aircraft, based at Ponoka’s airport. (Perry Wilson/Submitted)
95-year-old Ilona Carter flies again

Takes to the skies over Ponoka

If you have a letter you'd like to submit to the editor for consideration, please email us at editor@mapleridgenews.com. Look forward to hearing your thoughts. 
Two readers express different views on hospital worker walkout

Union members deserve more respect Re: “Yes, we know how to do… Continue reading

Email letters to editor@interior-news.com
Gift of groceries leaves couple ‘speechless’

Red Deer has got to be the No. 1 place in Alberta.… Continue reading

Children’s backpacks and shoes are seen at a daycare in Langley, B.C., on Tuesday May 29, 2018. Alberta Children’s Services Minister Rebecca Schulz says the province plans to bring in a new way of licensing and monitoring child-care facilities. THE CANADIAN PRESS/Darryl Dyck
Alberta proposes legislation to change rules on child-care spaces

Record-keeping, traditionally done on paper, would be allowed digitally

Matt Berger is shown skateboarding in Huntington Beach California in this July 10, 2020 handout photo. THE CANADIAN PRESS/HO - Monster Energy, Joey Shigeo Muellner
Canadian skateboarder Matt Berger awaits his sport’s Olympic debut

Berger ranked No. 1 in Canada and 17th in the world

Most Read