Cheers to our transit drivers

As someone who has used Red Deer Transit for many years, I feel compelled to respond to this particular letter to the editor. My first comment would be that no system is perfect.

Re: Rude transit drivers

As someone who has used Red Deer Transit for many years, I feel compelled to respond to this particular letter to the editor. My first comment would be that no system is perfect.

There will be glitches and incidents.

This letter seemed to give the impression that there are multiple incidents happening on any given day. In my experience, this is completely false.

To accuse “most” of the drivers of ignorance and rudeness is another falsehood.

I know that if I were a transit driver, this letter would be a source of frustration, to put it mildly. Drivers do their utmost to provide reliable, on time service.

They contend with weather, construction sites for road repair, an increasing volume of traffic and careless drivers.

I am sure that all complaints are investigated and if proven to be valid, the offending driver is made aware of his/her shortcomings.

In conclusion, I would like to extend my personal thank you to all transit drivers for the service they provide. I am sure that I am not alone.

Fran R. A. Winnie

Red Deer