Perhaps customer service will improve

I was encouraged by an item on CBC Radio a few mornings ago. It stated that the economic downturn gave employers a great opportunity to put emphasis on “quality service.” That was the best news I’ve heard in a long time.

I was encouraged by an item on CBC Radio a few mornings ago. It stated that the economic downturn gave employers a great opportunity to put emphasis on “quality service.” That was the best news I’ve heard in a long time.

I, for one, am sick of rude, poorly trained, indifferent and incompetent staff in the Red Deer retail area; bus drivers having personal chats on their cellphones: cashiers preoccupied with text messaging; pubescent sales clerks far too busy gossiping to offer me assistance.

Seldom am I greeted. I hear neither “please,” nor “thank you” at the till. And then, when I am about to leave, I am told, “Have a nice day!” I feel like saying I would have a better day if you were friendly, helpful and mannerly.

I have stopped shopping in places with bad service (and that includes the grocery nearest my home, which has until recently received 90 per cent of my grocery dollar).

I sometimes wonder if I’m being too picky, an old-timer expecting yesterday’s standards in today’s world. Maybe. But, the bottom line is, the buck rests in my pocket, and I’ll spend it where it pleases me.

Diane Clarke

Red Deer

Just Posted

More than 100 people participate in the Light the Night Walk in Red Deer

Red Deer’s Michael Wark was 27 when he was diagnosed with cancer.… Continue reading

‘Big bang’ precedes Red Deer house fire, says neighbour

A Red Deer home was heavily damaged by a fire early Friday… Continue reading

PHOTOS: Grilling meat at Shelter Ribfest in Red Deer

The first-ever Shelter Ribfest is on this weekend at Gary W. Harris… Continue reading

Red Deer man arrested, charged for drug-related offences

A Red Deer man is facing a number of charges, including possession… Continue reading

Respect in hockey rinks is often missing

The men and women in stripes have long been scrutinized on the… Continue reading

Fashion Fridays: 10 effortlessly stylish items for fall

Kim XO, helps to keep you looking good on Fashion Fridays on the Black Press Media Network

Your community calendar

Wednesday Central Alberta Historical Society annual general meeting is 6 p.m. at… Continue reading

Trump front and centre as talk of trade, jobs emerges on campaign trail

OTTAWA — A familiar U.S. face finally showed up front and centre… Continue reading

RDC Kings and Queens cross country dominate on home turf

There was a lot of pride floating around amongst the host team… Continue reading

Hunting Hills Lightning cruise past Foothills Falcons in high school football action

The Hunting Hills Lightning showed their Football Alberta ranking was no fluke… Continue reading

Two students dead, several seriously injured in Vancouver Island bus rollover

Two University of Victoria students died and several people were injured after… Continue reading

‘It’s time:’ Paralyzed Bronco returning to Humboldt for first time since crash

For the first time in 526 days, former Broncos hockey player Ryan… Continue reading

No winning ticket for Friday night’s $27 million Lotto Max jackpot

TORONTO — There was no winning ticket for the $27 million jackpot… Continue reading

White House says bin Laden son killed in US operation

WASHINGTON — The White House announced Saturday that Hamza bin Laden ,… Continue reading

Most Read