Build-a-Bear halts too-popular “Pay Your Age” deal

  • Jul. 13, 2018 10:30 a.m.

NEW YORK — Build-A-Bear Workshop’s “Pay Your Age” promotion proved too popular. The chain known for its customizable teddy bears and other stuffed toys couldn’t handle the crowds Thursday, and had to turn shoppers away.

The company wrote in a Facebook post that it closed lines at its stores in Canada and the U.S. due to overwhelming crowds and safety concerns. The offer, which let customers with youngsters in tow buy a bear and pay their current age with a cap at $29, was also available at its United Kingdom stores.

Customers took to social media to complain afterward. Analyst Neil Saunders of GlobalData said in a report that “the decision to shut stores and end the promotion early was necessary on both safety and operational grounds, but it will damage the brand.”

Later Thursday, the company said it distributed vouchers to customers in line that can be redeemed for a purchase through Aug. 31, the chain said. It said the goal is to better control traffic at the stores and prevent long lines and significant wait times.

Just Posted

You can’t always know where life will lead, says formerly homeless single mom

Red Deer woman can’t get a job because she can’t afford child care

RCMP investigate incident in Innisfail

RCMP are still investigating a serious incident that happened at a downtown… Continue reading

Disappearance of woman, toddler treated as potential homicides: Calgary police

Calgary police say they are treating the disappearance of a woman and… Continue reading

Several Red Deer businesses’ phone/fax lines taken over by ‘spoofers’

Same ‘prank’ calls were made as happened with RedCliff RCMP

Uber looks to raise up to $9B in initial public offering

NEW YORK — Uber is planning to sell 180 million shares for… Continue reading

Cast your votes for the Best of Red Deer

Nominations for the Best of Red Deer Readers’ Choice Awards are officially… Continue reading

Montreal Impact, Vancouver Whitecaps voice concerns about MLS travel woes

VANCOUVER — Concerns are being raised about how Major League Soccer handles… Continue reading

Canada looks to defend para-hockey title at world championship in Czech Republic

Canada forward Dominic Cozzolino keeps his 2018 Paralympic silver medal tucked away… Continue reading

John Singleton of ‘Boys N the Hood’ in coma after stroke

LOS ANGELES — “Boyz N the Hood” director John Singleton is in… Continue reading

400-year-old Bible stolen from US is found in Netherlands

PITTSBURGH — A 400-year-old Bible stolen from a Pittsburgh library has been… Continue reading

Opinion: Schools can’t be exempt from scrutiny

This weekend’s meeting of the Alberta School Councils’ Association promises to be… Continue reading

Local Sports: Clayton Pottinger reaching for new heights

There are times in anyone’s life when they make a decision that… Continue reading

Seniors: Smarter living for older adults

One of the major life transitions characteristic of aging is leaving one’s… Continue reading

Most Read