The Alberta Motor Association advises travellers to buy cancellation insurance when they book their trips, or else, coverage can be limited. (File photo)

The Alberta Motor Association advises travellers to buy cancellation insurance when they book their trips, or else, coverage can be limited. (File photo)

Coronavirus complicates travel insurance coverage

Travel insurance coverage differs with companies

Every insurance company is different, so it’s important for would-be travellers to check with their insurer about medical or cancellation coverage as the coronavirus continues to circulate, says the Alberta Motor Association.

“It’s important to call the travel agency you booked with to understand the circumstances of your trip. Every supplier is treating the situation a little differently,” said Nikola Berube, AMA director of sales.

“Suppliers have been really proactive, whether it’s cruise lines, or tour companies, or airlines, around offering some different options during this very challenging time for people who are making these decisions.”

The latest announcement by the Canadian government came Monday when it recommended its citizens avoid all cruise travel.

Berube said that resulted in a spike to AMA’s already high call volume.

“Every time something changes, there are new questions that arise.”

Related:

Canadian companies require travelling employees to self-quarantine amid COVID-19

Thomas Cook collapse shows value of travel insurance

Canada has issued advisories to avoid non-essential travel to China, Iran and northern Italy.

For AMA, if a Canadian government advisory is already in place to avoid non-essential travel, or avoid all travel to a destination because of the coronavirus, travellers to that country will not be covered by AMA Medical Insurance for anything related to the virus.

But if travellers leave for their trip before an advisory is issued, they are covered.

Booking trips to destinations when there is already an active advisory will not be covered by AMA cancellation insurance. But people can still buy trip cancellation insurance now, with some restrictions, in case an advisory is put in place before they leave.

Berube said the bottom line is people should purchase cancellation insurance at the time they book and pay their deposit; otherwise, it limits their coverage.

She also recommended registering with the online Registration of Canadians Abroad service to make sure the federal government knows where travellers are in case officials can assist them.

Updates on the coronavirus can be found at the Public Health Agency of Canada. The World Health Organization is also closely monitoring the global situation and has updates, information and advice.



szielinski@reddeeradvocate.com

Like us on Facebook and follow us on Twitter

Coronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

COVID-19. (Image courtesy CDC)
Alberta reports 1,731 new COVID-19 cases on Saturday

The province’s central zone has 992 active cases

Collin Orthner, manager at McBain Camera in downtown Red Deer, stands behind the store’s counter on Saturday. (Photo by Sean McIntosh/Advocate staff)
A few Red Deer businesses happy with Black Friday results

While this year’s Black Friday wasn’t as successful as it was in… Continue reading

Le Chateau Inc. is the latest Canadian firm to start producing personal protective equipment for health care workers, in a July 3, 2020 story. (Photo by THE CANADIAN PRESS)
Hundreds of millions of dollars for frontline workers yet to be released, says Alberta Federation of Labour

Information recently released by the Alberta Federation of Labour suggests more than… Continue reading

Red Deer RCMP say a 30-year-old man faces sexual charges against a teen. (File photo by Advocate staff)
Man killed in two-vehicle collision near Penhold, says Blackfalds RCMP

A 46-year-old man is dead following a two-vehicle collision on Highway 42… Continue reading

Banff National Park. (The Canadian Press)
Study finds train speed a top factor in wildlife deaths in Banff, Yoho national parks

EDMONTON — A study looking at 646 wildlife deaths on railway tracks… Continue reading

Cows on pasture at the University of Vermont dairy farm eat hay Thursday, July 23, 2020, in Burlington, Vt. Canadian dairy farmers are demanding compensation from the government because of losses to their industry they say have been caused by a series of international trade deals. THE CANADIAN PRESS/AP-Lisa Rathke
Feds unveil more funding for dairy, poultry and egg farmers hurt by free trade deals

OTTAWA — Canadian egg and poultry farmers who’ve lost domestic market share… Continue reading

Chief Public Health Officer of Canada Dr. Theresa Tam speaks during a news conference on the COVID-19 pandemic in Ottawa, on Friday, Nov. 20, 2020. Canada's top doctor says the country is still on a troubling track for new COVID-19 infections as case counts continue mounting in much of the country. THE CANADIAN PRESS/Justin Tang
COVID-19 cases in Canada remain on troubling course, Tam says, amid rising numbers

Canada’s top doctor says the country is still on a troubling track… Continue reading

hay
Hay’s Daze: Giraffe knows filling wishes can sometimes be a tall order

Last weekend, I had a lovely breakfast. “So what?” you may say.… Continue reading

A person enters a building as snow falls in Ottawa, Sunday, Nov. 22, 2020. Ottawa has been successful in limiting the spread of COVID-19 during its second wave thanks to the city’s residents who have been wearing masks and staying home, said Ottawa’s medical officer of health Dr. Vera Etches. THE CANADIAN PRESS/Justin Tang
People to thank for Ottawa’s success with curbing COVID-19: health officer

The city’s chief medical officer said much of the credit goes to the people who live in Ottawa

NDP Leader Jagmeet Singh asks a question during question period in the House of Commons on Parliament Hill, in Ottawa, Thursday, Nov. 26, 2020. NDP Leader Jagmeet Singh says tonight's public video gaming session with Alexandria Ocasio-Cortez is about reaching young people where they hang. THE CANADIAN PRESS/Sean Kilpatrick
NDP leader stoked over ‘epic crossover’ in video gaming sesh with AOC

Singh and AOC discussed importance of universal pharmacare, political civility, a living wage

A south view of the Ward Hunt Ice Shelf breaking apart is seen from Ward Hunt Island, Nunavut, in an Aug. 20, 2011, handout photo. The remote area in the northern reach of the Nunavut Territory, has seen ice cover shrink from over 4 metres thick in the 1950s to complete loss, according to scientists, during recent years of record warming. Scientists are urging the federal government to permanently protect a vast stretch of Canada's remotest High Arctic called the Last Ice Area. THE CANADIAN PRESS/HO-CEN/Laval University, *MANDATORY CREDIT*
Scientists urge permanent protection of Last Ice Area in Canada’s High Arctic

Tuvaijuittuq has the thickest and oldest ice in the Arctic

In this file photo, a lotto Max ticket is shown in Toronto on Monday Feb. 26, 2018. (By THE CANADIAN PRESS)
No winning ticket for Friday night’s $55 million Lotto Max jackpot

No winning ticket was sold for the $55 million jackpot in Friday… Continue reading

Most Read