Provincial ombudsman to visit city to hear local concerns

Central Albertans who have concerns about unfair treatment by an Alberta government department, agency, commission or designated professional organization can address the ombudsmen next month.

Central Albertans who have concerns about unfair treatment by an Alberta government department, agency, commission or designated professional organization can address the ombudsmen next month.

Alberta’s ombudsman Peter Hourihan and a team of investigators will host public meetings in Red Deer on March 11 and in Lacombe on March 12.

Area residents can also talk to an investigator about the patient concerns resolution process of Alberta Health Services.

To schedule a consultation with an investigator, call toll-free 1-888-455-2756.

The meetings, originally slated for December, were rescheduled because of inclement weather.

“One of our goals is to help Albertans learn more about administrative fairness and our visit to Red Deer and Lacombe is part of this effort, said Hourihan.

The Red Deer meeting on March 11 is at Parkland Community Living and Supports Society at Bay 2 of 6332 Orr Drive. Individual consultations with investigators are slated from 10 a.m. to noon and 2 to 6:30 p.m. The meeting with the ombudsman is at 7 p.m.

On March 12, the location will be the Lacombe Legion at 5138 49th St. The ombudsman and the investigators are available from 11 a.m. to 1 p.m.

Every Albertan has the right to be treated fairly in the provision of public services.

The ombudsman protects this right by promoting standards of fairness and has the authority to make recommendations if an investigation reveals unfairness.

The ombudsman is an officer of the Alberta legislature and reports directly to that body.

The ombudsman is impartial, operating independently from the Alberta government, political parties and individual elected officials.

For more details about the role and office of the ombudsman, go to www.ombudsman.ab.ca.

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