The City of Red Deer’s revenue and assessment services department is warning residents about an email scam.
There have been reports of suspicious emails, which appear to be coming from the city, reporting a change in the Tax Instalment Plan. The email asks recipients to re-enter banking information.
TIP customers are being asked to use caution if they receive an email requesting banking or other personal information, and not to respond or click on any links before they can ensure the authenticity of the email.
Customers are encouraged to verify the sender’s email address (not the sender’s name) to ensure the email has come from a reddeer.ca email address and to contact the city at firstname.lastname@example.org or 403-342-8126 to confirm.
The city will not ask for banking information through email, but will use email to alert customers of changes to the TIP program.
Anyone who received the email and provided personal information is urged to contact Red Deer RCMP.