WATCH: Red Deer emergency call centre hours change starting next week

Hours at the City of Red Deer’s COVID-19 emergency call centre will change starting next week.

The call centre’s hours will switch to 8 a.m. to 4:30 p.m. from Monday to Friday, emergency operations centre director Karen Mann revealed in an update video posted by the city Friday evening.

“We know this has been an all-hands-on-deck effort and we appreciate you, every single one of you, for all of your efforts in social distancing and looking out for each other and keeping our community safe, healthy and positive as we go through this unprecedented challenge,” said Mann.

Hours were previously 8 a.m. to 8 p.m.

The emergency operations centre does remain active throughout this weekend to “address any concerns that arise related to COVID-19,” Mann added.

“This is the time to increase all social distancing efforts in the name of health and safety, The chief medical officer of health has stressed this importance over and over again, and we stress it to you as well.

“Every single one of you can do your part to keep each other safe as we go through the coming days and weeks, so stay two metres away from each other, stay home, stay safe,” said Mann.



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