The children's play area at Toronto's Interval House, an emergency shelter for women in abusive situations, is pictured on Monday, February 6, 2017. THE CANADIAN PRESS/Chris Young

Women’s shelters facing staff shortages amid COVID, high rates of gendered violence

Women’s shelters facing staff shortages amid COVID, high rates of gendered violence

OTTAWA — Women’s shelter workers are feeling even more pressure as the latest COVID-19 wave hits Canada, fuelled by the highly transmissible Omicron variant.

Lise Martin, executive director of Women’s Shelters Canada, said shelters are overwhelmed in part because of significant staff turnover and shortages due to workers in COVID-19 isolation.

Those in the sector were already working under pandemic-era strains, including a spike in demand for shelter and services along with rising rates of gender-based violence across the country, said Martin.

During the pandemic, several helplines for women experiencing domestic violence have reported striking jumps in calls, with many noting the urgency and severity of callers’ situations having intensified.

Femicides have also been on the rise during the pandemic, with 92 women and girls killed in Canada in the first half of 2021, up from 78 during the same period in 2020 and 60 in 2019, according to the Canadian Femicide Observatory for Justice and Accountability.

Erin Griver, director of women’s services at Mission Services of Hamilton, Ont., said their women’s shelters have seen outbreaks and staff testing positive throughout the pandemic, but the current rates of infection moving through their sites have never been so high.

Jasmine Ramze Rezaee, advocacy director of YWCA Toronto, echoed this observation.

“The sheer quantity of staff it has impacted is like nothing we’ve seen before,” she said.

Staffing challenges are exacerbated by the inability to hire and fill positions when they become vacant, said Griver.

“We would have people applying before; we would never have zero applicants to a posting.”

She cites Ontario’s Bill 124 as being a major barrier to their ability to recruit and retain staff. The bill, passed in 2019, limits wage increases for public sector workers to just one per cent annually for three years. The bill applies to provincially funded, public corporations and agencies, including non-profits.

“We know that the cost of living and housing has increased dramatically. We aren’t able to compete with other sectors that don’t have to have that wage freeze in place,” said Griver.

domestic violence