After reading the critical comments recently made by a letter writer regarding his experience with his wife at the emergency department at the Red Deer hospital, I thought I should report on my experience after having an argument with my table saw (which, by the way, I lost).
On Sunday afternoon, I had to make a trip to the emergency department after I cut my thumb enough to require stitches.
I must say I was wary about visiting the hospital with all the dire COVID-19 news, but as this was more than a Band-Aid fix, there was no alternative.
On arriving at emergency, I followed the signs and was greeted by a cheerful nurse who explained the procedures I needed to follow.
After getting all my personal information, I was directed to the next station, then on to triage. At no time did I see anyone ignoring the safety precautions, masks and gowns, etc., and at all times I was treated with respect and humour to ease my concerns.
Of course, the waiting is always frustrating, but when the doctor showed up to put the stitches in, and when I realized that no more than an hour had elapsed since I arrived, I felt extremely fortunate.
Thank you to all the staff I encountered.
Thanks for your great attitude through these unsettled times. Stay safe and I will try to be more careful from now on.
George Croome, Red Deer