Access to cellphone information too slow?

A group representing Calgary police say officers could have responded sooner to a home where two children were found dead if they had immediate access to cellphone subscribers’ information.

CALGARY — A group representing Calgary police say officers could have responded sooner to a home where two children were found dead if they had immediate access to cellphone subscribers’ information.

Jason Louie, 13, and his sister, Jane, 9, were killed and their mother Ying saved in what police allege was an attack by a 43-year-old man in their Panorama Hills home.

Police say a 911 call from a cellphone was made about 9 p.m. Friday by a woman who screamed in terror before the line went dead.

Communications officers in the city’s 911 dispatch centre tracked down the person who owned the phone and was able to relay possible locations to police.

John Dooks, president of the Calgary Police Association, says the 16-minute response time to the home could have been even faster with better assistance from cellphone providers.

He says service providers have to be tracked down to gain a cellphone owner’s information, but in an “ideal” world“ police would have immediate access.

Dooks said police could have been there in a minute or two if they had better help from cellphone providers to track locations as they can easily do with land lines.

James Bing Jun Louie is set to make his first court appearance Monday on two charges of second-degree murder and one count of attempted murder.

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