Caring staff made a huge difference

I would like to make a personal comment about what I experienced at the Red Deer Regional Hospital emergency department for the duration of time I spent there on May 31. I spent most of the hours of 2:15 to 6 p.m. that day in agonizing pain.

I would like to make a personal comment about what I experienced at the Red Deer Regional Hospital emergency department for the duration of time I spent there on May 31. I spent most of the hours of 2:15 to 6 p.m. that day in agonizing pain.

But my husband and I witnessed how caring and respectful the staff were with people. An autistic boy and his aide were treated with such compassionate patience that it brought tears to my eyes. (This beautiful process took a little more time and that does happen in hospital emergency rooms. But it was certainly worth it to that boy and his aide.)

It seems to me that in all my encounters with each staff member there has always been much loving and respectful care of each situation that they assess.

I left completely healed and a lot more hydrated than when I arrived. I left very well-informed by all staff members I encountered: from my doctor to the porters who lovingly take you from place to place. I got blood work and X-ray results before I was discharged, feeling 110 per cent better.

Joanne Christensen

Red Deer

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