Hats off to hospital staff

Often times we hear about how bad the health-care system is in Alberta and poor the standard of service is. Like any other “business” the operation of it is only as good as its employees. I want to share my good story as someone experiencing the health system and hospitalization for the first time.

Often times we hear about how bad the health-care system is in Alberta and poor the standard of service is. Like any other “business” the operation of it is only as good as its employees. I want to share my good story as someone experiencing the health system and hospitalization for the first time.

This past April, I discovered that I going into renal failure and other complications. That afternoon my physician, Dr. Holmes was concerned enough to call Dr. Rudolph at the Red Deer Hospital. She had me admitted to the hospital within hours.

Over several days, I was given a number of tests. Checked in on by awesome, caring nurses. Basically treated like a king in my opinion. My only complaint was that I was moved around due to a lack of beds, which of course was no fault of theirs. It all went well and I was released in four days.

At home, a nurse that was assigned to my post-care (called me). I was pleasantly surprised and really appreciative the concern and help with the future tests that I still needed. She co-ordinated and stayed in touch. She also said to call her anytime.

Two weeks ago the phone rang again and it was Gord, a pharmacist at the hospital checking with me about how I was doing and the meds I was taking. He confirmed my appointment with the doctor.

She remembered me from my hospital stay, which was made me feel like a person and not just a number. After a good talk she went and got Gord so we could meet. That was very nice.

Since then he has called me to check in and make sure things are OK. He gave me his cell number in case I had any questions. The bottom line and the reason for this letter is to give a shout out to everyone concerned with my care. I was blown away with how concerned and how genuine they were.

I think our health-care professionals are the best. Thanks for everything.

Glenn Devereaux, Red Deer

Just Posted

Alberta has made a more detailed framework for those looking to acquire an exemption to the mandatory indoor mask bylaw. (AP Photo/Eric Gay, File)
Alberta changes requirements for mask exemptions

Masks wearing has been recommended for almost a year and provincially mandated… Continue reading

Alberta’a chief medical officer of health Dr. Deena Hinshaw said Thursday that there are more than 328,000 vaccine appointments booked over the next seven days. (Photo by Chris Schwarz/Government of Alberta)
Alberta surpasses 2 million doses administered of COVID-19 vaccine

Red Deer down to 835 active cases of COVID-19

RCMP file photo (Photo by Jeff Stokoe/Advocate staff)
RCMP investigating shooting near Maskwacis

Maskwacis and Wetaskiwin RCMP are seeking public assistance after a shooting has… Continue reading

Rode
Smith among impressive group of RDC soccer Queens recruits

There have been a number of cases where younger girls have developed… Continue reading

Red Deer Public Schools is projecting a $4-million budget deficit for 2021-22 school year. (AP Photo/Gregory Bull)
Red Deer Public Schools prepares $124-million budget

$1 million COVID recovery plan to assist students

Bo’s Bar and Grill owner Brennen Wowk said the hospitality industry is looking for more clarity from the province around what conditions must be met to allow for restaurants reopening. (Advocate file photo)
Frustated restaurant owners want to know government’s reopening plan

Restaurant owners feel they are in lockdown limbo

Chicago Bulls guard Zach LaVine, right, drives to the basket against Toronto Raptors center Khem Birch, left, and guard Jalen Harris during the first half of an NBA basketball game in Chicago, Thursday, May 13, 2021. (AP Photo/Nam Y. Huh)
LaVine, Markkanen lead Bulls past Raptors, 114-102

LaVine, Markkanen lead Bulls past Raptors, 114-102

NFL schedules get off to strong starts with Week 1 twinbills

NFL schedules get off to strong starts with Week 1 twinbills

The Saddledome, home of the Calgary Flames, is shown in Calgary, Thursday, March 12, 2020. The final three games of Canada's Secret Cup women's hockey tournament will be played in Calgary's NHL arena.THE CANADIAN PRESS/Jeff McIntosh
Secret Cup women’s tournament final games to be held in Calgary’s Saddledome

Secret Cup women’s tournament final games to be held in Calgary’s Saddledome

FILE - In this Thursday, July 18, 2019 file photo, Ron Francis talks to reporters in Seattle after he was introduced as the first general manager for Seattle's yet-to-be-named NHL hockey expansion team. Four years since George McPhee was a “puppet master” of the NHL leading up to the Vegas expansion draft, general managers approached this trade deadline with Seattle’s upcoming addition to the league in mind. While Kraken GM Ron Francis prepares – and maybe made a handshake deal or two already like McPhee did – Seattle was on his colleagues’ minds.(AP Photo/Ted S. Warren, File)
Kraken still plan to hire coach before expansion draft

Kraken still plan to hire coach before expansion draft

Alberta Premier Jason Kenney attends a news conference in Calgary on Tuesday, Sept. 15, 2020. Simmering internal discontent in his United Conservative caucus has boiled over into an open challenge to his leadership. THE CANADIAN PRESS/Todd Korol
Two Alberta UCP members kicked out of caucus after challenging Kenney’s leadership

Two Alberta UCP members kicked out of caucus after challenging Kenney’s leadership

Toronto Blue Jays' Lourdes Gurriel Jr. (13) celebrates in the outfield at the end of a baseball game against the Atlanta Braves Thursday, May 13, 2021, in Atlanta. (AP Photo/Ben Margot)
Bichette, Blue Jays rally again to beat Braves 8-4

Bichette, Blue Jays rally again to beat Braves 8-4

FILE - Jordan Spieth waits his turn to putt during the third round of the Valero Texas Open golf tournament in San Antonio, in this Saturday, April 3, 2021, file photo. Spieth will try to complete the career Grand Slam next week at the PGA Championship. (AP Photo/Michael Thomas, File)
Momentum for McIlroy, few others going into PGA Championship

Momentum for McIlroy, few others going into PGA Championship

Cori Gauff of the United States reacts after missing a point against Aryna Sabalenka of Belarus during their 3rd round match at the Italian Open tennis tournament, in Rome, Thursday, May 13, 2021. Gauff won 7-5, 6-3. (AP Photo/Alessandra Tarantino)
Never count him out: Nadal rallies past Shapovalov in Rome

Never count him out: Nadal rallies past Shapovalov in Rome

Most Read