Hunting licence system restored

Computer network problems hindering vendors selling hunting and fishing licences should be solved within a day, according to the province.

Computer network problems hindering vendors selling hunting and fishing licences should be solved within a day, according to the province.

System operator IBM is working on solving the issue, although point-of-sale vendors can still sell licences manually by calling a toll-free help line.

“Online sales aren’t affected so we’re encouraging hunters and anglers to buy licences online,” said Duncan MacDonnell, Environment and Sustainable Resource Development spokesperson.

The website is www.albertarelm.com.

Until the issue is resolved, vendors can still issue licences by calling 1-888-944-5494 and writing a licence manually.

“Our point-of-sale system is coming back as of this morning,” MacDonnell said on Friday, adding some vendors’ machines are working.

Retailers selling hunting and fishing licences began experiencing problems and reporting them to government on Oct. 4. Two days later, the entire provincial system went down.

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